FAQ

Custom and personalized orders

 

At The Wallpaper Tailor, we take pride in offering custom options for both our peel and stick wallpaper and traditional wall coverings. Elevate your space by personalizing nearly any of our home decor products. Contact us today to explore the best customization options for your wallpaper order!

Shipping & Production Time

Your satisfaction is our priority. All wallpaper and peel and stick orders undergo processing within one business day. This provides you with a 24-hour window to notify us of any necessary changes or cancellations.

To ensure smooth delivery, please double-check that your address is accurate and up to date when placing orders for any of our wall coverings or home decor items.

While we strive for timely delivery, please understand that delays caused by FedEx or force majeure events are beyond our control.

Returns or Exchanges

We accept returns only in the event of transit damage or if the delivered product doesn't match your original order. Here's what you need to know:

If your item arrives damaged or incorrect, reach out to us immediately with photo or video evidence. We'll work swiftly to rectify the situation to your satisfaction.

Please note that returned products must be unused to qualify for a return or exchange.

Peel and Stick Wallpaper

Our peel and stick wallpaper offers both convenience and elegance. Crafted from PVC and vinyl-free fabric, it features a subtle texture and is printed with GreenGuard Gold certified inks. Water-resistant and easy to clean, this removable wallpaper boasts a Class A/Class 1 fire rating.

Installing peel and stick wallpaper is a breeze. Simply peel off the backing paper gradually while applying it to your walls. For optimal results, stick to smooth surfaces.

Vinyl Removable Wallpaper: 

Our premium vinyl wallpaper combines durability with a sleek, low-gloss finish. Available in Canvas/Stucco (152 μm) or Stone (203 μm) options, it’s designed for both flat and slightly textured surfaces. The wallpaper features a strong, permanent adhesive and a sturdy two-sided PE coated backing.

With a total thickness of 190 μm and a weight of 266 g/m², this wallpaper is both robust and refined. It also meets stringent safety standards with a B – s1, d0 fire rating.

Installation is simple—just peel and stick to any smooth or lightly textured surface.

Traditional Wallpaper:

Made from non-woven paper material, our traditional wall coverings offer a timeless aesthetic. Unlike peel and stick wallpaper, they require wallpaper paste/glue for installation. We recommend using products from the Roman Pro line for best results. Removal is also hassle-free.

If you have any questions contact us on info@thewallpapertailor.com